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Patients & Families

Pediatric Orthopedics

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A Masonic Charity

Patients & Families

TSRHC

Texas Scottish Rite Hospital for Children is committed to providing resources to educate patient families about their child’s condition, treatment options and care at the hospital.

Family Services
The Family Services department at TSRHC supports patients and their families while they are receiving treatment at the hospital. Family Services includes these areas:

  • Medical social work for resources and referrals
  • Coordination of off-site medical services

The social workers at TSRHC focus on the well-being of patients and their families. As families find ways to work with the challenges of their children’s diagnosis and special needs, the social workers help in many ways, such as:

  • Providing emotional support and empathy.
  • Locating a variety of services, including supportive counseling, lodging and transportation assistance, discharge planning and referrals to community resources and programs.
  • Serving as advocates and liaisons and help to reduce stress and eliminate barriers families are experiencing.
  • Available to offer support, comfort and resources so parents can focus on what truly matters, their child.

The medical consult coordinators at TSRHC help schedule off-site medical exams, tests and evaluations specific to the patient’s treatment plan that are not available at TSRHC. The coordinator's role is:

  • Providing patient families with appropriate information regarding patient preparation for outside appointments, including collaboration with the family’s primary care physicians, prior authorizations, follow-up instructions and directions to off-site facilities.
  • Working closely with the medical team and the patient’s family to ensure service delivery.

Department Hours
8:30 a.m. - 5 p.m.
Phone: (214) 559-7490 or (800) 421-1121, ext. 7490
Fax: (214) 559-7529

Special Instructions:
*Please bring insurance card(s)/funding information in case outside medical and/or psychosocial referrals are needed.

View TSRHC's Patient Rights and Responsibilities.