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Patients & Families

Pediatric Orthopedics

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A Masonic Charity

Patients & Families

TSRHC

Family Services 

The Family Services department at TSRHC supports patients and their families while they’re receiving treatment at the hospital. Family Services includes three primary areas: Medical social work; the coordination of outside medical exams, tests and evaluations; and interpreting and translating.

Medical Social Work

  • Psychosocial assessments
  • Crisis intervention and referrals
  • Community resource referrals
  • Inpatient discharge planning assistance
  • Durable medical equipment coordination
  • Supportive counseling
  • Temporary lodging assistance information and referrals

Any patient or family referral is accepted, as well as self-referrals.

Outside Medical Exams, Tests and Evaluations

  • Patient and family interviews 
  • Insurance/funding assessments 
  • Referral coordination to outside facilities

All referrals must be made by TSRHC’s medical staff.

Interpreting and Translating

  • Bilingual Spanish interpreting assistance in person and by telephone
  • Coordination of on-site interpreting assistance for other languages and for hearing-impaired patients and families
  • AT&T phone translation assistance

Department Hours
8:30 a.m. - 5 p.m.
Phone: (214) 559-7490 or (800) 421-1121, ext. 7490
Fax: (214) 559-7529 or (214) 559-8352

Special Instructions:
Please bring insurance card(s)/funding information in case medical referrals outside the hospital are needed.