TSRHC

Visiting Hours & Guidelines

Visitor Hours

If you are an immediate family member, relative or friend of one of our patients, you are welcome to be on campus during visiting hours from 8:00 a.m.-8:00 p.m., seven days a week. One parent or guardian is also invited to stay overnight, with additional screening.
 

Visitor Guidelines

The health and safety of our patients, families, visitors, volunteers and staff is of the highest importance. Anyone who is ill or has been exposed to a contagious disease is not allowed to visit any area of the campus. To maintain a safe environment, we ask anyone 18 and older who is entering Scottish Rite Hospital, for any reason, to show a photo ID. The following are acceptable forms of identification:
1.     State-issued driver's license or ID
2.     Passport
3.     School ID
If you do not have a photo ID, we'll be happy to take your photo to provide you with photo identification during your visit at Scottish Rite Hospital.
 
Please note, all visitors under the age of 18 must be accompanied by a parent or adult guardian while visiting the hospital.
 

Check-in Locations

  • Main Campus (Dallas) – When you arrive at the Main Campus, please check in at the front desk located at the Main Entrance on the first floor any day of the week; or the Registration and/or Visitor Desk on the Clinic Level during clinic hours, Monday through Friday 8:00 a.m.-4:30 p.m.
  • North Campus (Plano) – When you arrive at the North Campus, please check-in with the staff at registration prior to your appointment.
     

Displaying Your Visitor Badge

Every family member or guardian visiting Scottish Rite Hospital with the patient must wear a visitor badge during his or her visit. The badge is good for the day of your visit only. Each day you visit the hospital, you will need to present your photo I.D. and obtain a new visitor’s pass to wear during that visit. If for any reason you do not get a pass when you first arrive, please try to do so as soon as possible during your visit because visitors without a pass will be stopped by any member of our staff, security team or volunteers. While visiting the hospital, please inform your child’s care team if you see someone without a visitor’s pass or a hospital I.D. badge.

  • Lower Level - Orthotics/Prosthetics, Movement Science
  • Clinic Level - Ambulatory Clinics, Radiology, Communications/Patient Photography, Family Services, Blood Draw (phlebotomy), Dental Clinic
  • First Floor - Day Surgery
  • Second Floor - Psychology
  • Third Floor - Inpatient Unit, Child Life, Physical/Occupational Therapy
  • Fourth Floor - Center for Dyslexia, Solarium 

Smoke-Free, Tobacco-Free Facilities

All of the buildings, patient areas and play areas at Texas Scottish Rite Hospital for Children are smoke-free, tobacco-free facilities, this includes but is not limited to cigarettes, cigars, smokeless tobacco, e-cigarettes, vape pens and water pipes (hookah). Designated smoking areas are located outside the hospital facilities in marked areas. Please ask a staff member for directions to these areas.
 

Balloons

Latex balloons are not allowed at Scottish Rite Hospital, as many children have allergies to latex. Mylar balloons are allowed, and are available in our gift shop on the first floor of the Main Building.
 
Thank you for your cooperation and support in our commitment to provide the safest, most advanced care for children.